From the minute I contacted 1-800-Pack-Rat until I received my container (a move from Long Island to NC) the entire process could not have been smoother or more courteous. Everyone with whom I transacted was professional, knowledable, and very helpful. They arrived exactly when they said they would (with a call-ahead!), and made sure I had a smooth move. All of my contents were safe and secure...Perfection!
We were moving from our family home on LI to our new home in Myrtle Beach. After getting several estimates from truck rental companies to drive and move ourselves, we decided to call container companies. We chose 1-800-Pack Rat. The price for their service was significantly less than the others! But affordability was just one of the best reasons to use them. Every associate we spoke with at 1-800-Pack Rat was personable and provided immediate attention. I received confirmation calls and emails from the reps and the LDMs (Long Distance Movers) all throughout the process This level of customer service was important to us in order to trust a company to move our precious belongings. The containers arrived as scheduled and we had sufficient time to fill and empty them. There were plenty of packing blankets and the lock was secure. The best part about this emotional move, was that, thanks to 1-800-Pack Rat, all of our treasures arrived intact and ready to begin a new life in a different location. I would heartily recommend 1-800-Pack Rat! It is a company that provides a trustworthy service with personable customer service!
Great customer service from my first contact all the way through my finally delivery. The driver waited patiently for 30 minutes while my pod was emptied by my friends and I. I had to access my pod while in the warehouse. I called and scheduled and appointment, I arrived and my pod was waiting for me. Could not be happier with the service.
1 800 Pack Rat Moving And Storage is a US Moving Company based in Hauppauge, Virginia. 1 800 Pack Rat Moving And Storage is located at 15 Rasons Ct, Hauppauge, NY 11788, USA.
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